Tarjimly

Language access services for refugees worldwide.

Past and Current Partners

Twilio, Y Combinator, Fast Forward Accelerator, Echoing Green, DRK fellowships, AWS, Atlassian, Silicon Valley Community Foundation, Prism Charity Fund, Full Circle Fund, Hewlett Packard Enterprise, BlackRock, Emerson Collective, Draper Richard Kaplan Foundation.

Active Countries
More than 4 Countries
Thematic area(s)
Crisis
Technology
SaaS
Organisation Name
Tarjimly
READ MORE ON THEIR WEBSITE

The Problem

Tarjimly serves refugees worldwide, whether they are in camps, in processing, or resettling in host countries by addressing to solve the language barriers that exist between the refugees and their host countries. Most refugees fall below the poverty line and have little access to basic necessities and social services. Language barriers acutely harm refugees by restricting access, efficiency, quality, and scale of humanitarian support across EVERY social sector - medical, legal/asylum, education, coordination, resettlement, trauma, employment, casework, housing, food, etc. This leads to denials of service, critical errors, and increased exposure risk to threats, abuse, and isolation. Therefore solving it has the potential for widespread social impact which will help refugees resettle and return to normalcy. NGOs have limited language support because of high costs associated with hiring translators and erratic funding.

The Solution

Tarjimly partnered with Twilio to build an innovative and custom global multi-party calling feature making Tarjimly the world's most accessible language service. Refugees have a wide array of languages and features to choose from which is unique to Tarjimly. They can live chat, start conference calls, integrate with zoom, submit documents, and filter by gender, dialect, unique expertise, and more.

How it works?

  • Step 1: Displaced people or humanitarians download the Tarjimly Mobile App from the Play Store or App Store
  • Step 2: When they need a translator or interpreter, they select the language pair and apply filters
  • Step 3: Tarjimly connects them and the translator in a live chat session, where they can send text, voice notes, and photos, and start a live internet call
  • Step 4: Once the user has finished the session, the user can click to end the session and provide ratings, feedback, topics, and outcomes
Digital X Solution Tarjimly

Bridging the digital divide

Tarjimly provides an accessible solution allowing beneficiaries to not be left behind in case of crisis. Refugees also have access to short videos and IEC materials from which they can learn to use the Tarjimly mobile app independently.

Impact and highlights

Tarjimly has provided translation services to over 20,000 beneficiaries and has created more than 47,000 translation connections.

Plans for expansion

Tarjimly plans to extend to Qatar, Mexico, Panama, and UAE. They are currently piloting a project with the International Organization for Migration (IOM) Qatar office. Upon successful completion of this pilot, they expect to enter a multi-year agreement with IOM offices in Qatar, UAE, and other IOM country offices of the Middle East. Similarly, they are in negotiation to sign contracts with UNHCR country offices for Mexico and Panama. Furthermore, they have had initial outreach with organizations in Poland, Romania and the United Kingdom to expand services to Ukrainian refugees.